FAQ

What services are there?

Tele.center offers virtual telephone solutions for companies.
The Virtual Telephone Switchboard has several features such as: Local and International Call forwarding services, Voice mail – email, Fax – email, sequence call, simultaneous ringing, IVR- voice menu, and Local numbers in more than 700 cities in 60 countries, among other features.

How can Tele.center help my business?

This will give you the possibility of global communication at a low cost without large investment.

What is call forwarding?

It' a call routing to your telephone number. You can rout calls to any telephone on Earth. THe only way your customers can find that you are in another country is if tell them.

Where can I get a new virtual phone number?

Here you can find our ever growing list of countries where we have numbers available:

Alemania
Argentina
Australia
Austria
Bahrein
Bélgica
Botswana
Brasil
Brunei
Bulgaria
Canadá
Chile
China
Chipre
Colombia
Croacia
Dinamarca

Italia
Jamaica
Japón
Letonia
Lituania
Luxemburgo
Macedonia
Malasia
Malta
México
Moldavia
Mónaco
Noruega
Nueva Zelanda
Países Bajos
Panamá
Perú
EE.UU.
El Salvador
Eslovaquia
Eslovenia
España
Estonia
Filipinas
Finlandia
Francia
Grecia
Hong Kong
Hungría
India
Indonesia
Irán
Irlanda
Israel
Polonia
Portugal
Puerto Rico
Reino Unido
República Checa
República de Corea
República Dominicana
Rumania
Rusia
Sudáfrica
Suecia
Suiza
Tailandia
Trinidad y Tobago
Ucrania
Uruguay
Venezuela

What is call forwarding to PSTN (Traditional Telephone Network)?

This feature allows you to receive calls from your Virtual Numbers in your landline or mobile phones. No internet, PC or VoIP required. You can assign all or some of your Virtual Numbers to the very same traditional network number.

Must I enter into a long term contract?

No. You can cancel the service anytime since there is no contract.

How many numbers can I have in my account?

A many as you need. Use the Online Control Panel to instantly and easily activate new numbers.

How long does it take to begin using my new telephone number?

You can begin receiving calls to your telephone numbers in three minutes.

Do I need any special equipment?

No. You don’t need to buy any equipment. Our routing service Works with the telephone devices you already have.

Should I cancel my current telephone service?

Tele.center does not work with your current telephone service provider. Any call made to your virtual or 0800 Toll Free numbers are forwarded to your telephone.

Can my telephone service provider offer this service?

No. Telephone Service Providers can only offer landline or mobile numbers.